13 Jan

Customer Service Representative Jobs Vacancy in Bmo Financial Group Toronto

Position
Customer Service Representative
Company
Bmo Financial Group
Location
Toronto ON
Opening
13 Jan, 2018 30+ days ago

Bmo Financial Group Toronto urgently required following position for Customer Service Representative. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Representative Jobs Vacancy in Bmo Financial Group Toronto Jobs Details:

This role is at Yonge and Gerrard and is a guaranteed 18.75 hours a week. Mandarin Language skills required.

At BMO Financial Group, the customer is always front and center. That’s why we’re focused on providing them with sound financial advice through meaningful conversations. In this role, you’ll get to know our business quickly, working with a diverse group of talented professionals in a dynamic environment. Here, your ideas will be heard and your potential will always be recognized. Join us, and you’ll be part of a true team, collaborating with people who will help you build an exciting, solid career at BMO.
When you join us you'll be part of a workforce where flexibility means being there for our customers by thinking differently about how, when and where we all work.

Customer Service Representative

The Customer Service Representative is one of the most important roles at BMO. In this role you are the ambassador of our brand in your one-on-one interactions with our customers.

As a Customer Service Representative, you will:

  • Serve and delight each customer during every interaction and execute financial transaction including deposits, withdrawals, bill payments, foreign currency requests and/or other account transactions in an efficient and professional manner
  • Proactively demonstrate lobby leadership and educate our customers on self-serve options available to them with the goal to deliver an enhanced customer experience
  • Understand our customers’ needs through quality conversations and identify opportunities to promote the right financial products and services to meet their needs
  • Refer customers to branch team members and partners who can have quality needs based conversations to explore customers financial needs and goals
  • Maintain overall appearance and presentation of the branch
  • Actively participate in regular coaching sessions and team meetings
Joining the BMO Team has many perks, including:
  • Access to a variety of formal and informal training including on-the-job training, online learning, virtual classroom and in-class-room learning
  • Career planning tools and resources to support you in growing your career with us
  • Opportunities to participate and volunteer in the community
  • A flexible work schedule to meet your work/life commitments

Qualifications
What you need to succeed:
  • A positive, enthusiastic attitude, with strong people skills
  • Proven customer service experience and passion for helping others and sales delivery
  • Sales & service oriented with a demonstrated ability to proactively listen, identify sales opportunities and solve problems
  • Effective relationship management skills
  • Effective communicator, both verbal and written
  • The ability to multi-task, with above-average computer skills and digital awareness
Additional Requirements:

Candidates will have flexibility to work evenings and weekends when required on a rotational basis as part of the branch team including:
  • Flexibility to work a variety of shifts and locations within the market;
  • Flexibility to work a variety of shift lengths from 3 hours to 9.5 hours/day.
We’re here to help our customers, our community and our colleagues. As a member of our branch team, we’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and networking-building opportunities, we’ll help you gain valuable experience, broaden your skillset and achieve your goals.

We’re here to help

At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://bmocareers.com .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job
Retail Branch
Primary Location Canada-Ontario-Toronto

Organisation P&C Distribution-X000020
Schedule part-time
Job Posting 01/12/18
Unposting Date 01/17/18


Jobs Vacancy Related to Customer Service Representative:

16Feb

Customer Service Representative Jobs Vacancy in City Mississauga Mississauga. City Mississauga Mississauga opening great career opportunity and jobs vacancy for Customer Service Representative position. This jobs vacancy will be open for new jobs applicant starting for 16 Feb, 2018. Showcase your dynamic customer service skills as a Customer Service Representative. Provide exceptional customer service experiences to all internal and... ... Continue reading -->


14Feb

Transit Operator Training Program Jobs Vacancy in Metrobus St. John's. Metrobus St. John's opening great career opportunity and jobs vacancy for Transit Operator Training Program position. This jobs vacancy will be open for new jobs applicant starting for 14 Feb, 2018. Applicants must possess a valid driver’s license and have at least five (5) years of driving experience. \*Progression to each subsequent step is based on the... ... Continue reading -->


14Feb

Customer Service Representative Recreation Facilities Attractions Jobs Vacancy in City Edmonton Edmonton. City Edmonton Edmonton opening great career opportunity and jobs vacancy for Customer Service Representative Recreation Facilities Attractions position. This jobs vacancy will be open for new jobs applicant starting for 14 Feb, 2018. Customer Service Representative - Recreation Facilities & Attractions Ongoing Job Number :. Shifts vary based on facility operating hours with evening and... ... Continue reading -->


07Feb

Client Service Worker Jobs Vacancy in City Toronto Toronto. City Toronto Toronto opening great career opportunity and jobs vacancy for Client Service Worker position. This jobs vacancy will be open for new jobs applicant starting for 07 Feb, 2018. Please note that all applicants are encouraged to provide a valid email address for communication purposes.... ... Continue reading -->


09Feb

Technical Support Representative Bell Mts Jobs Vacancy in Bell Winnipeg. Bell Winnipeg opening great career opportunity and jobs vacancy for Technical Support Representative Bell Mts position. This jobs vacancy will be open for new jobs applicant starting for 09 Feb, 2018. Representatives provide customer service and support of Home Phone, TV, Internet and Wireless products and services with the promotion of features and benefits... ... Continue reading -->