10 Feb

Service Desk Management Consultants Jobs Vacancy in Oci Inc Edmonton

Position
Service Desk Management Consultants
Company
Oci Inc
Location
Edmonton AB
Opening
10 Feb, 2018 14 days ago

Oci Inc Edmonton urgently required following position for Service Desk Management Consultants. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Service Desk Management Consultants Jobs Vacancy in Oci Inc Edmonton Jobs Details:

Job Summary

MUST be currently residing in Canada.

Only professionals with IM, IT, IS, ICT, MC, CM or SCM experience/skills need apply .

Location: Sherwood Park, AB

Start Date: March 2018

Duration: multiple assignments of 6 to 12 months with possible extension(s)

Project/Position Summary

On behalf of our Client we are seeking multiple Service Desk Management Consultants to provide User Computing Services for Information Technology Services, in the following roles, and not limited to:

  • Service Desk Agent
  • Service Desk Technician
  • Service Desk Analyst
  • Service Desk Manager
  • Technical Support Analyst
  • Application Support Analyst

Experience/Skills Requirements:

The consultants are to have some or all of the following qualifications, skills and experience:

  • ITIL certification (foundation or practitioner) is preferred
  • Technology related education
  • Hands-on working Service Desk experience in any capacity
  • Working experience in any of the following:
  • ITIL service management and processes.
  • Service Level Management
  • Service Desk Implementation, Support and Management
  • Software packaging and imaging
  • Industry standard security procedures and technologies
  • Network Support and Management
  • Solution installation, support, development and enhancements
  • Anti-Virus software and packages.
  • Malware and mobile code
  • ERP Applications (JD Edwards World v 9.3, Bellamy v8)
  • GIS Applications (ArcGIS)
  • Information Management (Open Text content Server and Enterprise Connect)
  • Open Data
  • Reporting Systems (Crystal Reports 2011)
  • Desktop Software (Windows 10, MS-Office 2010, IE 11, MS Edge, Google Chrome, MS-Outlook, Anti-Virus services)
  • Development Tools (.Net 4.5+, ASP.Net, SQL Server, MS Team Foundation Server)
  • Integration Standards (SQL Server Integration Services, FME, Mulesoft ESB)
  • Protocols (REST, SOAP, OGC based Web Services)
  • Data Storage and backups
  • Software and hardware Licensing
  • Server support and management (Operating Systems, Virtualization, Licensing, Remote Access, Antivirus)
  • Database development, support and management
  • Authentication and access control (Active directory, Single Sign-On, NTLM v2 Windows Integrated, Forms based Authentication, basic with SSL for IIS based systems)
  • Web Services

How to Apply:

We thank all applicants for their interest, however only those shortlisted will be contacted. We will retain your resume for other current or upcoming relevant roles.

Please send your updated MS-Word resume quoting the role title you are applying for and this Job Id SDMC-1802401 through Indeed.ca easy apply or ocihr@myoci .ca and include:

  • The role you are applying for
  • Brief profile describing you experience and qualifications relevant to Service Desk Management and the role you are applying for
  • Availability:
  • Rate expectation:

________________________________________________________________

OCI Inc. is Canadian based Information Technology (IT) Service Company headquartered in Toronto, with offices in Ottawa, Edmonton, Calgary, Vancouver and Victoria. We have been successfully working with the private and public sector in Canada, USA and globally since 1998 . www.myoci.ca

Job Type: Contract

Required experience:

  • Service Desk Management: 5 years

Required education:

  • Bachelor's

Job Location:

  • Sherwood Park, AB

Required license or certification:

  • ITIL


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