08 Nov

Customer Service Representative Jobs Vacancy in Deltaware Systems Toronto

Position
Customer Service Representative
Company
Deltaware Systems
Location
Toronto ON
Opening
08 Nov, 2017 30+ days ago

Deltaware Systems Toronto urgently required following position for Customer Service Representative. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Representative Jobs Vacancy in Deltaware Systems Toronto Jobs Details:

MAXIMUS Canada Services Inc.

MAXIMUS Inc.is an international industry
leader in assisting governments with the delivery of health and employment
programs, with offices in the US, Canada, Australia and England. We are
currently looking for Call Centre Agents to work on a contract basis.

As a Call
Centre Representative, you will be responsible for providing exceptional
customer service to our incoming call centre clients. You will play a key role
in enhancing the customer experience by providing high quality service at every
interaction and ensuring customer concerns are being handled appropriately,
while working in a dynamic fast pace environment.

Successful candidates will possess the following:
Passionate about providing
superior customer service, while being able to handle client questions in a
quick and professional manner with one call resolution

Possess excellent listening
and verbal communication skills and demonstrate a sincere approach to helping
others

Self-starter who will take the
initiative to obtain solutions and are able to stay focused; pay attention to
detail and follow established operating procedures

Comfortable working
independently and within a team environment. You have the ability to multitask
and embrace change

Ability
to work in a statistically driven environment, measured by call quality and
call productivity goals

Proven
ability to multitask and exhibit excellent attention to detail while
consistently following established procedures
and processing transactions

Strong
verbal and written skills required

Able
to work Monday to Friday 9 – 5, with occasional overtime as required

Must
be self-motivated, and able to work independently and in a team environment

Good
analytical skills and technical aptitude for using a variety of computer
applications

Starting wage will be $14.50 per hour. Bilingual agents will start at $17.00 per hour.

Please note: the successful candidate will need to have a clean
criminal record as well as good credit status

Relevant Work Experience: 1+ year

Job
Category: Call Centre, Customer Service

Location:
Toronto,
Ontario
Job
Type: 3 – 6 months Contract

Thank you for applying; however only short-listed candidates
will be contacted


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