Guest Services Representative Part Time Jobs Vacancy in Staybridge Suites London London
Staybridge Suites London London urgently required following position for Guest Services Representative Part Time. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.
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Guest Services Representative Part Time Jobs Vacancy in Staybridge Suites London London Jobs Details:
Reporting to the Front Office Manager, this position is responsible for but not limited to: Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Investigate and resolve complaints and claims; Exchange foreign currency; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments.
The successful candidate must also be able to work weekend Night Audit (overnights) and be responsible for processing/ calculating charges, receiving payments, balancing cash, and completing reports. You will also register arriving guests, change reservations and resolve guest complaints.
The ideal candidate will have previous Front Desk/Night Audit experience. Required skills include superior guest relations, communication, organization and computer skills.
Job Type: Part-Time
Job Type: Part-time
- Hotel: 1 year