12 Jan

Customer Service Representative Jobs Vacancy in Banque Nationale Canada Laval

Position
Customer Service Representative
Company
Banque Nationale Canada
Location
Laval QC
Opening
12 Jan, 2018 30+ days ago

Banque Nationale Canada Laval urgently required following position for Customer Service Representative. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Representative Jobs Vacancy in Banque Nationale Canada Laval Jobs Details:

Customer Service Representative
Primary Location : QC-Laval/North Shore-Laval

Employee Status : Regular

Schedule : Part-time Number of hours (if position is part-time indicate the number of hours) : 24
Description

This position reports to the Manager Customer Service.

Main challenges :

  • Offer personalized and efficient service
  • Take charge of clients by identifying and anticipating their needs and steering them toward electronic solutions (ABM or Internet) or the right advisor
  • Propose and inform clients about specific Bank products and services
  • Perform operational activities
  • Answer phone calls and client requests
  • Complete the scheduled training activities in order to acquire the knowledge required for the position
  • Learn and comply with established policies, standards and procedures

Qualifications
  • High school diploma and two years' relevant experience or College diploma
  • Sales and customer service experience
  • Knowledge of banking products and services, an asset
  • Flexibility to work schedules, an asset
  • Flexibility to cover several branches, an asset
  • Bilingualism (spoken and written) - English and French

We strive to be an inclusive organization where all employees are valued. National Bank stands out for its many initiatives to promote inclusion, making it a Canada-wide leader in diversity.

See how we do it: https://jobs.nbc.ca/diversity

Particular condition (external) : Please note that work schedule may vary according to operational needs.
Job field : Customer service representatives and tellers
Job Posting : Jan 12, 2018
Unposting Date : Jan 26, 2018
Work Postal Code : h7a3v6
Job Number : CUS00G5M


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