22 May

Host Jobs Vacancy in Blue Crab Coast Victoria Hotel Marina Apa Victoria

Position
Host
Company
Blue Crab Coast Victoria Hotel Marina Apa
Location
Victoria BC
Opening
22 May, 2018 30+ days ago

Blue Crab Coast Victoria Hotel Marina Apa Victoria urgently required following position for Host. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Host Jobs Vacancy in Blue Crab Coast Victoria Hotel Marina Apa Victoria Jobs Details:

Duties and Responsibilities:

  • Acts as an Ambassador for Coast including greeting guests and answering the telephone, making guests feel welcome, managing reservations and floor plans during busy periods, handling customer inquiries or complaints and escalating and/or reporting when appropriate
  • Provides outstanding customer service and acts as a support to front of house operations through the completion of routine duties and tasks including: seating guests, providing food and/or beverage product knowledge, handling cash, cheques, credit and debit card transactions in accordance with Hotel Policies
  • Acts as a liaison between front and back of house during high-volume periods to promote clear communication and cooperation by reporting on reservation volumes, open menu counts, large party arrivals, etc.
  • Completes daily statistical reporting to audit/accounting and other administrative tasks as required
  • Checks on guest satisfaction and follows up on requests where possible and appropriate
  • Adheres to quality and industry standards when completing tasks
  • Ensures the safety and security of the property, the Ambassadors and guests when completing tasks
  • Stocks supplies and maintains inventory levels
  • Demonstrates a customer service attitude with internal/external contacts
  • Other duties as required

Qualifications & Skill Requirements:

  • Minimum three years’ experience in a high-volume, fast-paced food and beverage environment
  • Diploma or Degree in Hospitality Management or related discipline an asset
  • Foodsafe, Serving It Right and Hepatitis A vaccination required
  • Proficient in Microsoft Office Suite; experience with Squirrel and/or Open Table an asset
  • Professional attitude and appearance
  • Excellent communication, interpersonal, and customer service skills
  • Cash handling experience an asset
  • Demonstrates the Coast Core Values at all times
  • Able to work morning and evening shifts

Job Type: Full-time

Experience:

  • Customer Service: 1 year


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