10 Feb

Quesnel Destination Host Jobs Vacancy in Rocky Mountaineer Quesnel

Position
Quesnel Destination Host
Company
Rocky Mountaineer
Location
Quesnel BC
Opening
10 Feb, 2018 15 days ago

Rocky Mountaineer Quesnel urgently required following position for Quesnel Destination Host. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Quesnel Destination Host Jobs Vacancy in Rocky Mountaineer Quesnel Jobs Details:

At Rocky Mountaineer, we invite guests to the majestic Pacific Northwest and Rocky Mountains and take them on a world class journey. With the help of our dedicated team, we offer more than a renowned luxury product, we create life changing experiences. We are looking for positive people who bring a passion for excellence and commitment to teamwork to join us.

Rocky Mountaineer is proud to work with a strong team of talented individuals. We were recently named one of Deloitte’s Best Managed Companies and have won Employer of the Year by the Tourism Industry Association of Canada multiple times.

Recently named Employer of the Year by the Tourism Industry Association of Canada, Rocky Mountaineer is currently hiring for Destination Hosts. This position is responsible for providing excellence in guest satisfaction by providing direct service to guests during arrivals and departures and dealing effectively with day-of-travel guest requests.

The Destination Host is RM’s front line of service at destinations and is responsible for providing excellence in guest satisfaction by providing direct service to guests during arrivals and departures and dealing effectively with guest requests.

These are part-time, Seasonal positions based at our Quesnel Station. You will need to commit to the entire season from April – October. This role is a perfect addition to your work – life if you are looking for part-time hours in a rewarding role!

Excellence in Guest Satisfaction

Representing the RM brand, provides exceptional guest service to ensure an efficient transfer of guests during arrivals and departures through:

  • Greeting guests at station and/or hotels, answering guest questions and providing direction to ensure smooth transfer of guests;
  • Completing pre-arrival/departure tasks such as, but not limited to; motor coach signage, preparing coffee/tea service, preparing hotel keys for distribution, delivering supplies to train (eg. newspapers, souvenirs), ensuring hotel check in kits is fully stocked;
  • Ensuring safe and efficient loading of motor coaches, escorting guests by motor coach to/from partner hotels, and providing commentary enroute;
  • Maintains station aesthetics in line with the RM “white glove clean” standard by cleaning platform and station, and restocking supplies;
  • Effectively communicating with team, including proper use of radio communication;
  • Resolve concerns from guests, train staff and public, escalating ongoing issues to station management;
  • Preparing documentation and supplies for train arrivals/departures;
  • Operating equipment as required for mobility challenged guests (eg. wheelchair lift/wheelchairs);
  • Providing service for special guest requirements as directed; and
  • Responding to irregular emergency operations under the direction of management which could require motor coach travel to other locations.
  • Other duties as assigned to ensure effective station management.

This position may require:
  • Class 5 Drivers License and clean drivers abstract in order to travel to and from hotel partners to provide check in services or follow up on guest concerns.
  • Irregular scheduling to ensure the effective Station operations, including availability on evenings and weekends as per arrivals/departures schedules. Overtime may be required for irregular operations or delays.
  • Wear RM uniform as required during arrivals and departures to represent the RM brand.
  • Requires outdoor work in a variety of weather conditions and working around railway tracks and moving trains.

If this position suits your skills, experience and personal attributes, we want to talk to you!

Please apply by submitting your resume and a covering letter outlining why you are a suitable candidate.

Armstrong Group is committed to equal opportunity employment and invites applications from all qualified candidates. Please note that background checks are a part of our hiring process.

Job Location Quesnel, British Columbia, Canada


Jobs Vacancy Related to Quesnel Destination Host:

10Feb

Quesnel Destination Host Jobs Vacancy in Rocky Mountaineer Quesnel. Rocky Mountaineer Quesnel opening great career opportunity and jobs vacancy for Quesnel Destination Host position. This jobs vacancy will be open for new jobs applicant starting for 10 Feb, 2018. Quesnel, British Columbia, Canada. The Destination Host is RM’s front line of service at destinations and is responsible for providing excellence in guest... ... Continue reading -->


10Feb

Quesnel Lead Destination Host Jobs Vacancy in Rocky Mountaineer Quesnel. Rocky Mountaineer Quesnel opening great career opportunity and jobs vacancy for Quesnel Lead Destination Host position. This jobs vacancy will be open for new jobs applicant starting for 10 Feb, 2018. Provides day-of-travel direction to Destination Hosts to ensure effective utilization of team; Quesnel, British Columbia, Canada.... ... Continue reading -->


10Feb

Quesnel Luggage Host Jobs Vacancy in Rocky Mountaineer Quesnel. Rocky Mountaineer Quesnel opening great career opportunity and jobs vacancy for Quesnel Luggage Host position. This jobs vacancy will be open for new jobs applicant starting for 10 Feb, 2018. Quesnel, British Columbia, Canada. The Luggage Host is RM’s front line of service at destinations and is responsible for providing excellence in guest... ... Continue reading -->