19 Jun

Casino Host Ajax Jobs Vacancy in Great Canadian Casinos Ajax

Casino Host Ajax
Great Canadian Casinos
Ajax ON
19 Jun, 2018 30+ days ago

Great Canadian Casinos Ajax urgently required following position for Casino Host Ajax. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Casino Host Ajax Jobs Vacancy in Great Canadian Casinos Ajax Jobs Details:

As a Host you will be responsible for deepening member loyalty by establishing a valuable, ongoing dialogue with active Winner’s Circle members in the high trip high ADT player development segment of the Sales Lead Integration Model. You will be expected to deal directly with these top players as well as the Player Development and Promotions Manager in discussions regarding customer loyalty, profitability and business growth. You will be responsible for providing outstanding customer service, predominantly for our top players at the site, including publicizing various site and divisional events, and promotions. You will also be responsible for ensuring compliance with the Alcohol and Gaming Commission of Ontario (AGCO) regulations and other applicable laws, policies and regulations. Your strong presence on the gaming floor will allow you to maintain relationships with our VIP guests, as well as cultivate relationships with high potential guests. You will create player development plans to achieve site targets using the site’s Sales Lead Integration Model, which includes, executing and hosting on or off-site events to meet and exceed the expectations of our valued members.
Successful candidates will demonstrate the following qualifications:
  • A post-secondary diploma in Hospitality, Marketing, Sales or a related discipline
  • A minimum of five years of relevant hospitality experience
  • Strong abilities in the area of dispute resolution and problem solving
  • Knowledge of other loyalty programs is an asset
  • The ability to engage in sales activities, such as, telemarketing, dispute resolution, customer recovery, customer identification and customer arrangements
  • The ability to maintain tact and composure during high-stress situations
  • Working knowledge of computer application packages, such as MS Office
  • The ability to obtain registration as a Category1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
  • Candidates must be ready and willing to work a flexible schedule, including graveyard, weekends and holidays. The hours of work will be based on customer and business needs
  • Bilingualism considered an asset (Mandarin and/or Cantonese).
The successful candidates must be SmartServe certified or be willing to obtain SmartServe prior to start date.
Ontario Gaming GTA L.P is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

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