17 May

Help Desk Specialist Level Jobs Vacancy in Donna Cona Winnipeg

Position
Help Desk Specialist Level
Company
Donna Cona
Location
Winnipeg MB
Opening
17 May, 2018 6 days ago

Donna Cona Winnipeg urgently required following position for Help Desk Specialist Level. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Help Desk Specialist Level Jobs Vacancy in Donna Cona Winnipeg Jobs Details:

Donna Cona Inc. is currently seeking a Help Desk Specialist, Level 2, for one of our key government clients.

Candidate MUST have the following:

  • Security Clearance at the level of Secret;
  • Five (5) years of experience in providing customer support services and technical support in a medium-sized computer network environment (250-300+ users);
  • IT Service Management Foundation certification (ITIL Essentials);
  • Five (5) years of experience in analyzing and solving problems related to the use of computers, hardware and software in a medium-sized department or organization (250-300+ users);
  • Five (5) years of experience in network administration, account creation and management, and access rights in a Microsoft environment;
  • CompTIA A+ Certification;
  • Experience in maintaining liaison with network users and technical staff to communicate the status of problem resolution to network users, log and track requests for assistance and also in tracking user problem trends; and
  • Six (6) months experience providing IT support to a Department, organization or agency of the Federal Government within the last ten (10) years.


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