09 Feb

Customer Service Jobs Vacancy in Fedex Express Edmonton

Position
Customer Service
Company
Fedex Express
Location
Edmonton AB
Opening
09 Feb, 2018 30+ days ago

Fedex Express Edmonton urgently required following position for Customer Service. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Service Jobs Vacancy in Fedex Express Edmonton Jobs Details:

Company: FedEx Express Canada
Job Title: Customer Service
Job Requisition Number: RC43666
Job Family: FXE-CAN: Ops Customer Service
Time Type: Part Time
Worker Sub-Type: Regular
Language: English
Locations:
300 9th Avenue
Edmonton, Alberta T5J2T2
Canada

3732 57 Ave E
Edmonton, Alberta T9E 0V4
Canada

FedEx Express Canada has an open Part Time Customer Service Representative position in our Edmonton location.
Our people are the foundation of our success. The differentiator in the employment relationship we value with our employees is our open, fair and respectful people practices and our positive work environment.
As a result, FedEx Express Canada has consistently been ranked in the top 50 Best (Platinum) Employers in Canada survey by Aon Hewitt and also placed amongst the 20 most respected brands in Canada.

Position Summary:
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

Required Knowledge, Skills and Abilities:

  • High school diploma/equivalent. College diploma preferred
  • Knowledge of Canadian Customs regulations is preferred
  • Knowledge of FedEx Express and Ground products and services preferred
  • Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
  • Must be able to complete and achieve minimum thresholds on any mandatory testing and training
  • Must be able to operate in a PC windows environment
  • In the province of Quebec, must be bilingual (French and English)

ADDRESS: 3803 56 Ave Edmonton, AB
HOURS DETAILS: Mon to Saturday with 1 day off (day off TBD) during the work week (closed Sundays)
Weekday hours: 12:00 to 18:30
Sat hours: 08:45 to 15:30
  • Must be flexible (fill in for vacation/sick coverage) at our FedEx Edmonton International Airport location at 3732 57 Ave E as required

Wage: $16.64/hour

Total Rewards Package:
FedEx delivers a comprehensive total rewards program with a full spectrum of benefits to meet your diverse needs:
  • Benefit plans: medical, health, dental, orthodontics, vision, etc.
  • Pension plan
  • Education assistance / tuition reimbursement
  • Community involvement: Canadian Blood services; Disaster Readiness, Relief and Recovery
  • Diversity
  • Vacation
  • Discounts: travel & entertainment, health &lifestyle, home & auto and electronics

DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered


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