14 Jan

Alarm Panel Customer Service Jobs Vacancy in Huronia Alarm Fire Security Inc Midland Midland

Position
Alarm Panel Customer Service
Company
Huronia Alarm Fire Security Inc Midland
Location
Midland ON
Opening
14 Jan, 2018 4 days ago

Huronia Alarm Fire Security Inc Midland Midland urgently required following position for Alarm Panel Customer Service. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Alarm Panel Customer Service Jobs Vacancy in Huronia Alarm Fire Security Inc Midland Midland Jobs Details:

The Customer Service representative will be responsible for responding to service inquires/phone calls/emails, scheduling technicians and processing related service tickets as well as but not limited to:

basic troubleshooting of security systems over the phone with customers

dispatch technicians and create service tickets/work orders

remove and/or create codes on control panels

programming of control panels/software

upload panels for technicians - service related issues

track warranty jobs

assist with the ordering of parts for jobs and maintaining inventory as required

process technicians timesheets as required

invoicing service tickets/work orders

liaison between salespeople and service technicians

take phone calls in Monitoring Station and process alarm signals

provide assistance to other departments as needed

Proficiency in Microsoft Excel, Word and Outlook

Outstanding organizational skills & efficiency with a high attention to detail and accuracy

Excellent oral & written communication skills

Accounting experience

Must provide a clean criminal record check, annually


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