17 May

Associate Client Executive Corporate Unit Jobs Vacancy in Marsh Toronto

Position
Associate Client Executive Corporate Unit
Company
Marsh
Location
Toronto ON
Opening
17 May, 2018 3 days ago

Marsh Toronto urgently required following position for Associate Client Executive Corporate Unit. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Associate Client Executive Corporate Unit Jobs Vacancy in Marsh Toronto Jobs Details:

General Summary:
We are looking for an associate to work in our middle market p ractice on a book of large client business. More specifically, we are looking for an established insurance professional to work collaboratively with a Client Executive to build a trusted advisor relationship with each of the accounts within the book. Ideal candidates can include those looking for a long term relationship focusing on administrative support –or- for candidates that are interested in eventually transitioning into a full Client Executive role. Overall, this role would be responsible for growing satisfied client relationships, a profitable book of business and to assist our new business producers with acquiring new clients.

Essential Functions:
Client

Drives Marsh institutional relationships with clients through collaboration across practices, geographies, and MMC companies.

Builds, maintains and expands effective and sustainable relationships with clients on an enterprise-wide basis.

Works closely with the CE and the client team to identify key decision makers, client’s risks needs and determines the services, products, and combinations that will best serve and address the client’s issues and business objectives.

Participates in and may lead the development of custom solutions to address the client/prospect needs. Effectively presents the solutions to the client/prospect and negotiates compensation, ensuring that the full scope of services are priced appropriately or supports the CE in these tasks.

Leads or co-leads communication between the client and the service team members. Works with the CE to ensure quality of deliverables and enforcing critical deadlines.

Reports At-Risk and Lost accounts and executes Zone client retention strategies.

Develops and maintains deep knowledge of the client’s business: analyzes client research and industry issues, prepares benchmarking studies and creates risk maps.

Schedules and co-leads or leads on pre-renewal and strategic account planning meetings.

Provides input in discussions of Client Service Agreements (CSAs). Works with CE on the development and finalization of CSAs.

Actively participates in industry associations, organizations, boards and charities, as appropriate.

Responsible for monitoring and managing overall client satisfaction on personal accounts. Assists CE on assigned accounts.
Financial

Prepares for, schedules and participates, and may co-lead, Pricing of Service and fee negotiation meetings.

Monitors the revenue, profitability, and timely billing and collection for assigned accounts.

Achieves personal client retention and revenue growth goals. Supports the CE in retaining and growing assigned accounts.

On personal accounts, creates a budget for each client in conjunction with Client Advisors and Consulting colleagues.
Colleague Capability

Must be highly organized and comfortable with prioritizing duties and other tasks on a regular basis

Acts as project manager for the client team. Assists the CE in implementing action plans, monitoring progress, assuring service meets or exceeds client expectations and protecting the Firm from Errors & Omissions.

Leads the service team on personal accounts by setting goals, monitoring progress, assuring service meets or exceeds client expectations, and protecting the firm from Errors & Omissions.

Develops an industry specialization.

Develops and maintains a fluency in MMC/Marsh’s service offerings.

Drives toward building identified Client Development competencies for self.
Process

Understands and utilizes available tools and technology to improve personal and team productivity.

Participates in or is responsible for the execution of effective service management protocols including:

Internal Account Planning

Strategic Client Reviews

Renewal Strategy Meetings

Client Service Agreements

Account project management

Client Survey and Feedback Protocol

Appropriate Pricing of Accounts

Focuses on meeting the standards of the organization, including Marsh’s Professional Standards, Compliance policies and programs and any internal quality measures.
Qualifications

Has at least three years of professional work experience.

Hold an insurance and Risk Management diploma, bachelor’s degree, or equivalent.

Possesses some insurance brokerage account management and servicing experience.


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